Training & Support for RouteStar Solutions
One of the best ways to encourage and support individuals in your workforce is through professional development and training opportunities.
Software Support Included
With our route planning software, we strive to deliver outstanding support. Technical Support is available thru realtime chat (accessible from within our software) as well as via email and by telephone. We make every attempt to respond within one hour by email, but many people are pleased to find that we respond within a few minutes. For calls by telephone, you rarely have to wait to speak with one of our Technical Support Engineers. If, for some reason, you have to leave a message a Technical Support Engineer will promptly return your call.
Our Money Back Guarantee
A request for a refund must be submitted prior to the 30-day anniversary of your purchase date to your Sales Representative. Requests directed to other contact addresses or phone calls are not accepted for cancellation. Refunds within 30 days of purchase will be for the initial subscription of RouteStar Solutions and any unused training time that was purchased.
We believe that most refunds can be avoided. Please contact our customer success department, [email protected] for assistance on any technical issues you are experiencing or for any potential changes you would like to see in RouteStar Solutions.