CRM – Leads & Quotes.
RouteStar Solutions has a built in CRM.
Enter leads and quotes into RouteStar from the field or the office. Once a quote is accepted, the lead can be converted into a QuickBooks customer with the click of a button.
Quote List Features
The quote list within RouteStar is a very powerful tool that includes many features not found in QuicKBooks.
Using customized widgets, you can set up stages for your quotes such as, initial visit, preparation and follow-up on a quote.
You can also customize the status of a quote, for a win, a loss or pending quote.
Lead Info Detail.
Assign a value to a quote – For recurring revenue businesses, a value can be assigned to a quote to which reports can be run against that value.
Quote Details –Assign a case type, stage or status of quote from within Quote Details
Line Items – Assign a QuickBooks class to a quote. Flag which quotes were awarded. Awarded items will automatically load into customer pricing, eliminating the need to re-enter data or worry about the transposition of numbers.
Under quote detail you can include attachments on the mobile, for example, equipment loan agreements, a diagram of layout of a break-room or picture of where equipment will be placed.
These can be included as an attachment on the mobile or drag and drop on the desktop.
See tasks associated with quote.
If there are tasks associated with a quote, the sales person following up can see the complete task history.
Take action after winning the quote.
Once a quote is won, the Steps After Winning Quote tab will provide quick follow up actions including:
Add Customer to QuickBooks – The lead will go into QuickBooks as a new customer.
Assign to a route – This will determine the best route to place this customer on based on proximity to other customers.
You can also add line items to pricing, notify the driver of a new stop and create a follow up task for sales person or task for setting up equipment.
Unlimited custom forms.
While on site, it may be necessary to have a survey of the current equipment, the state of the current equipment, pictures, etc., associated with the quote so that any repairs necessary are documented before taking on the new customer.
Our Money Back Guarantee
A request for a refund must be submitted prior to the 30-day anniversary of your purchase date to your Sales Representative. Requests directed to other contact addresses or phone calls are not accepted for cancellation. You are obligated to make arrangements for one of our support engineers to uninstall the software prior to your 30-day anniversary. Please note, that before receiving money back you are obligated to allow one of our customer support engineers access to your system to uninstall the software and all related files from your PC’s and server.
Your further use of the software will be regarded as illegal unless you obtain a license again. Once the software is successfully uninstalled, the refund owed will be applied within 30 business days. We also believe that most refunds can be avoided. Please contact our qualified staff and you will get professional assistance in any technical issue you have faced with while installing/configuring the software. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.